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How To Lead: 8 Key Points
If you change the way you behave, you will change the way that other people react to you. Most people would like others to be friendly and to be able to influence other people. Leadership is a key part of…
Time Management: Complexity Bias & 3 Ways To Beat It
The complexity bias is our tendency to prefer the complicated over the simple, whether we understand something or not. If you have ever seen someone skip from project to project without finishing any of them because something new has come…
Getting To Win Win Outcomes In Difficult Situations
“Peace is not the absence of conflict, but the ability to cope with it.” Mahatma Gandhi Conflict is an unavoidable part of life. Whenever there are groups of people, there are conflicts. Learning to deal effectively with conflict is a…
Influencing Skills: Writing Persuasive Emails
If you work in an office, you probably use email as your primary form of communication. While this is a convenient way of avoiding unnecessary meetings and lengthy phone calls, writing persuasive emails can be tricky. Without the added context…
Presentation Skills: Know Your Audience
The ability to present is the ability to change and affect the opinion of others without forcing your opinion on them. Persuasion and presentation skills depend mainly on how well you know your audience. The more you know about the…
Building Rapport At Work
Put simply, rapport is people’s ability to relate, be empathetic towards each other’s feelings and communicate well. We all know people who appear to be completely comfortable striking up new relationships, and others who struggle to find areas in common…
7 Classic Line Management Interview Questions!
This article looks at seven classic questions asked in interviews for line management roles. It looks at what interviewers are trying to find out when they ask these questions and some example answers. Finally, we look at a few mistakes…
What Is A Line Manager?
A line manager’s primary function is to ensure that their team operates efficiently. A line manager has direct oversight over a small team and is the first layer of a company’s management structure. Their responsibilities include all day-to-day management of…
How To Break The Ice With Your Virtual Team
Most businesses have embraced remote working over the last 12 months. Traditional business meetings have been replaced by video conferencing and virtual team meetings. This brings new challenges for team managers. For those managing virtual teams, helping everybody feel that…
5 Fun Virtual Team Building Activities For 2024
While remote working offers proven benefits, the lack of face-to-face interaction makes it more difficult to foster a positive working environment. Virtual team building provides an effective method of turning a remote team into a cohesive unit that communicates and collaborates…
The Role Of Line Managers In Coaching & Development
Line managers play a crucial role in coaching, developing, retaining, and supporting talented employees. Coronavirus and the move to home-working have only made the role of line managers in coaching and development more important. This skill is also covered in…
Dealing With A Hostile Audience
Not everyone will like you. That is a fact of life. Throughout your career, you will have to work with all sorts of different types of people. Some you will get along with, some you won’t. You will need to…