Learn how to produce stunning documents quickly with Microsoft Word's powerful tools.

Courses available at your offices, one of our training centres or as live online training.

Word Courses

The Trainer


Meet Lucinda one of our Microsoft Word trainers.


Word Training FAQs

Our training computers are set up with Microsoft Office 2016 (2019 update).

If you use Word 2019, Word 2013 or Word for Office 365 don’t worry. The way that Word looks changes very little between these versions.

You will be able to use the skills that you learn on our Microsoft Word courses without a problem whether you are a beginner or an advanced user.

Also, our trainers have spent years working with these versions of Microsoft Word software.

This means that they will easily be able to answer any questions that you might have on the specific version of MS Word software that you use.

Creating a Table of Contents is covered on our intermediate Word course.

The tables icon can be found at the beginning of the References ribbon.

You will need to apply Styles from the Home ribbon for your headings which are then used to create an automatic Table of Contents.

Tables, and in particular tables of contents, are an extremely valuable skill for beginners to Microsoft Word and can save huge amounts of time. Our

Mail Merge is covered in our Advanced Word Course.

Mail Merge is used to add variable data to the same document.  For example, you can use the same letter but merge different names and addresses onto it.

Mail Merge is found in the Mailings ribbon.  If you have never used this feature before it’s a good idea to use the Step-by-Step Mail Merge Wizard on the Mailings ribbon under Start Mail Merge which will walk you through the process.

Mail Merge is an expert Word tool for advanced users and functions by cycling through a list that you provide Microsoft Word with automatically, saving you a huge amount of time.

Section breaks are covered on our Word Intermediate course.

Section Breaks are used in a document to create different sections or areas. For example, if a landscape page is required in the middle of a document a section break would allow you to do this and not affect the other pages in the document. They are key part of your word processing when working with larger documents along with tables.

The Section Breaks command is found in the Layout ribbon under Breaks.

Fonts are covered on our Microsoft Word Essentials course.

A font gives text a particular look, size, colour and other characteristics. For example, many people use larger fonts in the header row of tables.

Fonts are set in the Font group.

To make a font default, so it doesn’t change, the Font dialogue box launcher is used. The launcher is located in the bottom right corner of the font group.

Choose the desired look and select Set as Default located in the bottom left. This can either be done just for this document or all documents from now on.

Document templates are covered in our intermediate Microsoft Word course.

When a template is used, only a copy of that file is opened. Templates are original documents that can’t be overwritten.

Creating a template in Word is part of the Save As process.  In the Save As dialogue box the option Document Template (.dotx) would be selected from the Save as Type drop-down list.

Templates can save intermediate Word users huge amounts of time, as can tables as discussed above. Our Microsoft Word courses are focused on equipping you with practical skills and knowledge to ensure you return to work a much faster, more confident Word users.