Classroom training now available

Learn how to produce stunning documents quickly with Microsoft Word's powerful tools.

Courses available at your offices, one of our training centres or as live online training.

Word Courses

The Trainer


Meet Lucinda one of our Microsoft Word trainers.


London & Surrey Locations

London Training Courses
Fleet House, 8-12 New Bridge St
London, EC4V 6AL
Tel: 0203 603 0150


Guildford Training Courses
Surrey Technology Centre, 40 Occam Road
Guildford, GU2 7YG
Tel: 01483 688 488


Private Courses

Looking to organise Word training in a private group or 1-2-1 session?

Our custom Microsoft Word courses are organised on dates to suit you, either at your office or ours, where you’d prefer to learn.

Our free pre-course reviews ensure that custom courses focus on the exact topics that you want to learn.

The Training Day

Course Times

9.15 - 9.30
9.30 - 11.00
Training Session 1
11.00 - 11.15
11.15 - 12.30
Training Session 2
12.30 - 13.30
13.30 - 14.25
Training Session 3
14.25 - 15.00
15.00 - 16.30
Training Session 4

What's Included?

Everything you need for a great day's training

A full-colour Microsoft Word manual to take home with you A full-colour Microsoft Word manual to take home with you
A USB stick so that you can take the Microsoft Word training exercises you work on home. A USB stick so that you can take the Microsoft Word training exercises you work on home.
Pens, pads and everything you'll need to take notes Pens, pads and everything you'll need to take notes
Plenty of tea, coffee and biscuits Plenty of tea, coffee and biscuits
6 months of support post your Word course in case you get stuck on anything 6 months of support post your Word course in case you get stuck on anything
A modern comfortable air-conditioned  training room A modern comfortable air-conditioned training room
bp logo
clancy docwra logo
EA logo
legal & general logo
nhs direct logo
rentokil initial logo
shell logo
Logo For Three Mobile
Logo For UK Home Office
Barclaycard Logo
Mercedes Benz logo
bhpbilliton logo


  • Maximum number of delegates who can attend has been reduced to 4 or 5 depending on location
  • Temperature checks on arrival
  • Desk distancing complies with guidelines
  • Hand sanitising on arrival
  • Facemasks available
  • In the office all training equipment and furniture sanitised thoroughly after use
  • Stationery used by the delegates during training to be taken away with the delegate or disposed of at the end of the day
  • The building cleaning staff regularly disinfect all of all of the doors, handles, stair hand rails, etc.

Our online training is designed to re-create the classroom MS Word training experience as closely as possible.

It is a live training session using Zoom or Teams and the trainer is there throughout. The training is still hands-on so you do need to have MS Word installed on your own computer.

The trainer shares their screen to demonstrate techniques and there is also the option of being able to share your screen if you are really stuck! Depending on the class size, which we still keep to a maximum of 8, questions can be asked at any time or at set points throughout the day.

The trainers like to see you! They much prefer it if you have a camera on so they can see you as well as you them


We provide everyone who attends our Word training with a certificate of attendance. This means that you can prove to future employers that you have attended formal Microsoft Word training and gives them confidence about your word processing capabilities and skills.

The software that our standard training computers use is Word 2016 (2019 update) in both our London and Guildford training centres.

If you use Word 2019, 2013 or Office 365 don’t worry. The way that Word looks changes very little between these versions.

You will be able to use the skills that you learn on our Microsoft Word courses without a problem whether you are a beginner or an advanced user.

Also, our trainers have spent years working with these versions of Microsoft Word software.

This means that they will easily be able to answer any questions that you might have on the specific version of MS Word software that you use.


We do not have a dress code at either of our training centres in London or Guildford.

Please come wearing whatever you are most comfortable wearing.

Our aim is for you to return to work a faster, more independent Microsoft Word user.

This means that our courses are deliberately very interactive and involve multiple hands-on exercises. That way you leave us confident in using the techniques and tools that you learn.

You are welcome to take the exercises away with you at the end of your Microsoft Word course if you would like to. This lets you practise and continue to learn at your own pace in your personal time after the course.

Yes, we do. We offer support for the 6 months after your course.

If you get stuck on something that you learn during your Word course during that period, simply drop us an email or call us with the issue and our trainer will call or email back to explain everything.

Creating a Table of Contents is covered on our intermediate Word course.

The tables icon can be found at the beginning of the References ribbon.

You will need to apply Styles from the Home ribbon for your headings which are then used to create an automatic Table of Contents.

Tables, and in particular tables of contents, are an extremely valuable skill for beginners to Microsoft Word and can save huge amounts of time. Our

Mail Merge is covered in our Advanced Word Course.

Mail Merge is used to add variable data to the same document.  For example, you can use the same letter but merge different names and addresses onto it.

Mail Merge is found in the Mailings ribbon.  If you have never used this feature before it’s a good idea to use the Step-by-Step Mail Merge Wizard on the Mailings ribbon under Start Mail Merge which will walk you through the process.

Mail Merge is an expert Word tool for advanced users and functions by cycling through a list that you provide Microsoft Word with automatically, saving you a huge amount of time.

Section breaks are covered on our Word Intermediate course.

Section Breaks are used in a document to create different sections or areas. For example, if a landscape page is required in the middle of a document a section break would allow you to do this and not affect the other pages in the document. They are key part of your word processing when working with larger documents along with tables.

The Section Breaks command is found in the Layout ribbon under Breaks.

Fonts are covered on our Microsoft Word Essentials course.

A font gives text a particular look, size, colour and other characteristics. For example, many people use larger fonts in the header row of tables.

Fonts are set in the Font group.

To make a font default, so it doesn’t change, the Font dialogue box launcher is used. The launcher is located in the bottom right corner of the font group.

Choose the desired look and select Set as Default located in the bottom left. This can either be done just for this document or all documents from now on.

Document templates are covered in our intermediate Microsoft Word course.

When a template is used, only a copy of that file is opened. Templates are original documents that can’t be overwritten.

Creating a template in Word is part of the Save As process.  In the Save As dialogue box the option Document Template (.dotx) would be selected from the Save as Type drop-down list.

Templates can save intermediate Word users huge amounts of time, as can tables as discussed above. Our Microsoft Word courses are focused on equipping you with practical skills and knowledge to ensure you return to work a much faster, more confident Word users.

Our London training centre is very centrally located in the City of London.

It is a 3-minute walk from both Blackfriars tube station and Thameslink station.

See this link for full details of the facilities at our centre if you book Word training with us.