Learn to deal with difficult situations clearly and calmly on this assertiveness training course.
Acting assertively does not mean that you act unfairly or without empathy.
The influence and power that assertiveness brings comes from self-assurance and a clear communication style, not from bullying or intimidation.
Acting assertively will mean that you are viewed as a leader, and are someone who people will enjoy working for and working with. Learn to communicate clearly and confidently on this one-day assertiveness training workshop.
By the end of the course, you will:
This course is designed for anyone wishing to increase their assertiveness and confidence when dealing with colleagues and customers and in general day to day life.
By the end you will be able to discuss your ideas and opinions that make sure you to are heard and respected by others. By developing your own personal assertive communication style you will become a more effective delegator and team member.
Our courses run from 9.30am to roughly 4.30pm with refreshments throughout the day and a break for a tasty, freshly prepared lunch.
We offer a relaxed, supportive learning environment, fully air-conditioned facilities and some of the nicest instructors on the planet.
This course runs in conjunction with our sister company, Development Academy, which is focused on professional development training.
Below are a number of useful articles on assertiveness that we recommend including one of our own!