Acting assertively does not mean that you act unfairly or without empathy.
The influence and power that assertiveness brings comes from self-assurance, not from bullying or intimidation. If you treat others fairly they will reciprocate and treat you fairly in return.
This will mean that you are viewed as a leader, and someone who people will enjoy working for.
Learn to communicate clearly and confidently on this one day assertiveness training course.
By the end of the course, you will be able to:
This course is for anyone who would like to increase their assertiveness and confidence when dealing with colleagues and customers.
Our courses run from 9.30am to roughly 4.30pm with refreshments throughout the day and a break for a tasty, freshly prepared lunch.
We offer a relaxed, supportive learning environment, fully air-conditioned facilities and some of the nicest instructors on the planet.