Learn to communicate clearly and calmly and start saying ‘No’.

Available online, at our centres in London & Guildford or at your offices.

Assertiveness Courses

The Trainer

 

Meet Jo one of our assertiveness trainers.

 

Locations

London Training Courses
Fleet House, 8-12 New Bridge St
London, EC4V 6AL
Tel: 0203 603 0150

Directions


Guildford Training Courses
Surrey Technology Centre, 40 Occam Road
Guildford, GU2 7YG
Tel: 01483 688 488

Directions

Private Courses

Looking for private, group assertiveness skills training course or a 1-2-1 session?

Our custom courses are organised on dates to suit you, either at your office or ours whichever you’d prefer.

Our free pre-course reviews ensure that our custom assertiveness skills courses focus on the exact topics that you need to build your assertiveness and confidence.

On The Day

Course Times

9.15 - 9.30
Arrival
9.30 - 11.00
Training Session 1
11.00 - 11.15
Break
11.15 - 12.30
Training Session 2
12.30 - 13.30
Lunch
13.30 - 14.45
Training Session 3
14.45 - 15.00
Break
15.00 - 16.30
Training Session 4

What's Included

Everything you need for a really great day's training.

A full-colour assertiveness manual to take home with you A full-colour assertiveness manual to take home with you
A USB stick so that you can take everything home with you. A USB stick so that you can take everything home with you.
Pens, pads and everything that you'll need to take notes Pens, pads and everything that you'll need to take notes
Plenty of tea, coffee and biscuits. Plenty of tea, coffee and biscuits.
6 months of post-course support in case you get stuck 6 months of post-course support in case you get stuck
A modern comfortable air-conditioned training room A modern comfortable air-conditioned training room
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Assertiveness FAQs

  • Maximum number of delegates who can attend our assertiveness courses has been reduced to 4 depending on location
  • All delegates have their temperature checked on arrival
  • Desk distancing complies with guidelines
  • Hand sanitising on arrival
  • Facemasks available
  • In the office all training equipment and furniture sanitised thoroughly after use
  • Stationery used by the delegates during training to be taken away with the delegate or disposed of at the end of the day
  • The building cleaning staff regularly disinfect all of all of the doors, handles, stair hand rails, etc.

Our online training is designed to re-create the classroom assertiveness course experience as closely as possible.

It is a live training session using Zoom or Teams and the trainer is there throughout.

The training is still hands-on and interactive so you’ll be discussing things with the trainer as they introduce different assertiveness concepts and tactics.

Finally, our trainers like to be able to see you!

If you don’t want to use a camera they will understand but they much prefer it if you have your camera on so they can see you as well as you being able to see them.

We don’t want to be the biggest training company but we are trying to be the best.

We have now won the Feefo Gold Award for customer service for 6 years in a row.

We always limit our classes to a maximum of 8 delegates but try to keep them smaller.

During 2019 our average class size was 4 people.

To back up our promise of great training we offer a 100% money-back guarantee.

If you aren’t much more confident about speaking up and saying ‘No’ when you return to work then we will have failed!

Our assertiveness courses combine traditional teaching to explain new concepts and tools with hands-on exercises and discussion to drive lasting behaviour change and development of your assertiveness.

The exercises ensure that you get plenty of time to practice the assertiveness skills you have just been taught and try things out.

They make sure that you have really understood how to set boundaries more effectively.

We also make sure that there is plenty of time for you to ask questions in case there is anything you are unsure of.

Our advanced assertiveness course is particularly practical with most of the day spent role-playing scenarios.

Please come to your assertiveness class wearing whatever you are most comfortable in, we do not have a dress code.

Most people come wearing casual clothes.

Yes.

We provide everyone who completes one of our assertiveness training courses with a formal certificate to show that they have completed the course.

Yes.

There are tried and tested techniques for building your self-confidence and assertiveness.

They do require you to put in the time and effort to practice them but if you do then you will see your assertiveness gradually increase.

Assertiveness is communicating your needs and requirements clearly. It also encourages others to so the same to ensure that everyone feels heard and understood.

Aggression is a single-minded pursuit of your goals regardless of the impact on others.

While assertive people can be tough and strong-willed about things that are important to them, the behaviour patterns behind aggression and assertive behaviour are worlds apart.

This is covered in beginners assertiveness skills course.

 

A typical work situation would be one where most or all of the other people in a meeting agree on something but you don’t.

If you’re assertive you would still feel happy expressing your views clearly so that people understand where you’re coming from and why you don’t agree.

In doing this you wouldn’t be aiming to ‘steamroller’ everyone else in the room into agreeing with you. You would be hoping that by expressing your opinion clearly you would be helping the group reach the best decision possible by bringing an alternative viewpoint.

People who need to improve their self-esteem and confidence often struggle with assertiveness.

They feel that by disagreeing they will stand out and potentially turn against them. They don’t understand that by having the confidence to express an unpopular opinion calmly people will actually value their input more.

This is why many business courses focused on assertiveness are also confidence skills training courses.