Assertiveness Training

Overview

Acting assertively does not mean that you act unfairly or without empathy.

The influence and power that assertiveness brings comes from self-assurance, not from bullying or intimidation. If you treat others fairly they will reciprocate and treat you fairly in return.

This will mean that you are viewed as a leader, and someone who people will enjoy working for and working with. Learn to communicate clearly and confidently on this one day assertiveness training Workshop.

Objectives:

By the end of the course, each candidate will be able to:

• Understand the difference between the behaviours
• Understand the impact of your beliefs about yourself and situations (Bern’s Transaction Analysis P.A.C)
• Understand the importance of core communication skills and appreciate the importance of active listening 2:1
• Recognise the Win-Win (Thomas- Kilmann matrix TKI)
• Demonstrate confident assertiveness
• Deal with real life situations with confidence and assertiveness

The Training Day

Our courses run from 9.30am to roughly 4.30pm with refreshments throughout the day and a break for a tasty, freshly prepared lunch.

We offer a relaxed, supportive learning environment, fully air-conditioned facilities and some of the nicest instructors on the planet.

Also, included:

• A full-colour manual to keep.
• All notes and handouts from the training.
• A certificate of attendance.
• Delicious, freshly prepared lunch.
• Refreshments throughout the day.

This course runs in conjunction with our sister company, Development Academy, which is focused on professional development training.

Further Reading

Below are a number of useful articles on assertiveness that we recommend including one of our own!

1. Assertiveness For Freelancers
2. 5 Way To Improve Your Assertive Communication Skills
3. Assertiveness Techniques