Award Winning
9 years in a row
Expert Trainers
Average experience: 12 years
Small Classes
Average 4 people per class
Moneyback Guarantee
100% money-back guarantee

Courses

Intensive One Day Line Manager Course

Intensive One Day Line Manager Course

1 Days
Online, London & Guildford
Client Site Courses Available
2nd Dec

Our most popular line manager course. This intensive course gives the key tools to become a successful line manager.

  • Monitor & manage team performance
  • Manage your own workload
  • Delegate work successfully
  • Develop trust with your team
  • Managing former colleagues
In-Depth 2 Day Line Manager Course

In-Depth Two Day Line Manager Course

2 Days
Online & London
Client Site Courses Available
25th, 26th Nov

An expanded version of our 1-day course, we use roleplay and group discussion to explore topics in greater depth.

  • Managing different size teams
  • Motivating different team members
  • Balancing 1:1 and group meetings
  • Stakeholder communication
  • Developing your confidence
Private Line Management Courses

Private Line Management Workshops & Courses

Varies
It's your private course, you choose.
Client Site Courses Available

We also offer private line management workshops for individuals and groups.

This allows us to create a customised course, designed for you and / or your organisation.

These can be run at your offices, one of our training centres or online. 

Please contact us for more details.

Choosing The Right Course

If you are unsure which course is appropriate for you, please don’t hesitate to contact us!

Alternatively, you can read on below for more information on each individual course.

 

Course Locations

London Training Venue & Course Details
St Clements House, 27 Clements Lane
London, EC4N 7AE
Tel: 0203 603 0150

Directions


Guildford Training Venue & Course Details
Surrey Technology Centre, 40 Occam Road
Guildford, GU2 7YG
Tel: 01483 688 488

Directions

Private Courses & Corporate Training

Looking for private group training or a 1-2-1 line management course?

Our custom courses are organised on dates to suit you, either at your office, our offices or online whichever you’d prefer.

Our free pre-course reviews ensure that our custom line management courses are focused on the topics you need.

 

Course Times

9.15-9.30
Arrival
9.30-11.00
Training Session 1
11.00-11.15
Break
11.15-12.30
Training Session 2
12.30-13.30
Lunch
13.30-14.45
Training Session 3
14.45-15.00
Break
15.00-16.30
Training Session 4

What's Included?

We include everything you need for a great day's training.

A full-colour course manual A full-colour course manual
Your course exercises to practice at home Your course exercises to practice at home
Pens, pads and everything you'll need to take notes Pens, pads and everything you'll need to take notes
Plenty of tea, coffee and biscuits Plenty of tea, coffee and biscuits
6 months of support post the course in case you get stuck on anything 6 months of support post the course in case you get stuck on anything
A modern comfortable air-conditioned training room A modern comfortable air-conditioned training room

Training FAQs

 

 

Our online training is designed to re-create the classroom management skills training experience as closely as possible.

It is a live training session using Zoom or Microsoft Teams as a virtual classroom. Your trainer is there throughout.

The trainer will share their screen to demonstrate certain information.

 

Our focus is on you being an effective and assertive line manager by the end of our courses.

Our management courses combine traditional teaching to explain new concepts and tools with hands-on exercises.

The exercises ensure you get plenty of time to try out what you have just been taught and ask questions if there is anything you’re unsure of.

 

Yes. We provide all attendees on our course with certificates.

 

Please come wearing whatever you are most comfortable in, we do not have a dress code for our training courses.

Most people come wearing casual clothes.

 

Our London training centre is centrally located in the City of London.

It is a 3-minute walk from both Blackfriars tube station and Thameslink station.

For full details on our London centre see this link: London location

 

Other FAQs

 

 

There are 5 key responsibilities of a line manager.

  1. Manage the operation day-to-day
  2. Lead and motivate the team
  3. Manage the performance of the team members
  4. Solve individual’s problems so they can work effectively
  5. Care for their workers’ welfare

 

Remember first impressions last. A good opening week will help set you up for success in a line management role. 

  1. Spend time explaining to each team member how you want them to work.
  2. Make key objectives clear.
  3. Get to know your team.
  4. Show don’t tell. Model the behaviours you would like to see from your team.

 

Strong communication skills will help you motivate your team and get them engaged with your goals and vision.

  1. Give team members the opportunity for personal development.
  2. Ensure your team feels comfortable speaking with you and with each other
  3. Set clear goals. This gives people clear performance targets and allows for performance management against those targets.
  4. Don’t micromanage! Clear delegation will let people go through their own process and produce their own work.

 

 

Managing people is all about employee engagement.

Experienced line managers all have three key qualities.

  1. Great listener. Great line managers listen more than they speak.
  2. Clear strategy. Great line managers set out a clear vision and strategy so that their teams’ understand where they are going and why.
  3. Strong motivator. Great line managers understand how to motivate people.

 

 

 

We offer on-site training across the UK.

Over the last year, we have run courses in Watford, Bristol, Croydon, Reading and Manchester.