Our Microsoft Outlook training courses will show you how to make the most of this powerful email and calendar application. They are led by expert, certified Microsoft trainers with many years of experience.

We run scheduled Outlook courses in Guildford. They are designed for all versions of Outlook.

We also provide onsite Outlook training across the country. These courses are customised to your specific requirements and run on dates to suit you and your team. We can deliver these at one of our centres or your offices depending on your preference.

Microsoft Outlook Training – Introduction / Intermediate

Introduction / Intermediate

1 day

Master the basics of working with Microsoft Outlook.

Learn to confidently:

  1. Use Outlook to send and receive email.
  2. Schedule appointments and reminders.
  3. Record and retain records and notes.

Microsoft Outlook Training – Advanced


1 day

Expand your skills to make full use of all of Outlook’s functionality.

Learn to confidently:

  1. Use rules to automatically manage your email inbox.
  2. Schedule appointments and events in your Outlook calendar.
  3. Arrange meetings and view and manage other attendee’s responses.

Course Approach

Our Outlook training courses are carefully designed to make you a faster and more effective Microsoft Outlook user. For trained users Outlook is a powerful organizational tool allowing them to automate and manage repetitive tasks.

Our courses are deliberately designed to be very hands-on. We believe that useful, practical skills are only developed through guided hands-on practice.

Whether you are a beginner tackling Outlook for the first-time, or developing more advanced skills we will make sure that you spend plenty of time using Microsoft Outlook. Practicing the techniques that we have taught you using exercises specifically chosen to reinforce and develop your knowledge is the fastest way to learn.


Our main training centre is in Guildford in the Surrey Technology Centre, which is very close to the Royal Surrey Hospital.

We also have training centres in Manchester and London. Our London centre is very close to Bank and Monument tube stations, and a short walk from Liverpool St and Cannon Street overland stations. Our Manchester centre is in the centre of Manchester and only a short walk from both Oxford Road and Piccadilly stations.

We are also very happy to provide on-site Outlook training at your premises. This is delivered on a date that suits you and customised to your requirements so that it only covers those topics most relevant to you.

Background & Overview

Outlook is the email client included within the Microsoft Office suite, Office 365 and Office for Mac.

A wide variety of versions of Microsoft Office are still in use. The section below outlines the differences between these versions.

Outlook 2016

The main change in this version of MS Outlook was to collaboration.

The introduction of work groups allowed groups to very easily share conversations, calendars, and files.

There were also some design and decluttering improvements to the user interface and the interaction of Outlook with other Microsoft Office programs (eg attaching an Excel file to an email) was streamlined.

Outlook 2013

This version was again more of a refinement and expansion of 2010 than a wholesale change.

Outlook 2013 included a range of new and improved features to give users a more controlled user experience.

It also included a much improved search facility so that users could much more quickly find “that” email, and also so that the relevant attachments and / or appointment was also included.

Outlook 2010 (2011 for Mac)

Outlook 2010 ironed out some of the bugs that the wholesale changes introduced with Outlook 2007 introduced.

For example, it allowed you to connect different email accounts like Hotmail and Gmail. Outlook 2010 was a refinement of Outlook 2007.

It also introduced the “Preview” security feature to reduce the distribution of viruses and other malware.

Outlook 2007 (2008 for Mac)

This version of Outlook introduced the ribbon and offered a dramatically different user interface to Outlook 2003.

It also introduced a number of other new features making searching emails, organising work and sharing information with contacts much easier. It also introduced the new Business Card view for contacts.

Finally, it included a much-improved set of anti-phishing and spam e-mail filters and tools.

Uses Of Microsoft Outlook

Microsoft Outlook is the most widely used professional email client. Many people spend the majority of their working life in Outlook.

However, it actually offers significantly more and simply email and calendar functionality. These include task management, notes and contact management. As part of the Office suite it can also be customised by advanced users using Visual Basics for Applications (‘VBA’). This allows repetitive tasks to be automated and streamlined.

Outlook will work remotely and to sync with external services like Gmail, Google Calendar, Yahoo email and others.


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