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Outlook Courses

Microsoft Outlook Training: Introduction / Intermediate Course

Outlook Introduction & Intermediate

Length :
3 Hours
Where :
Classroom & Live Online
Next Date :
October 14th

For beginners looking to master the basics of working with Outlook.

  • Receiving & sending email
  • Using signatures & inbox views
  • Invites & organising meetings
  • Sharing calendars
  • Setting up tasks & to-do lists
Microsoft Outlook Training: Advanced Course

Outlook Advanced

Length :
1 Day
Where :
Classroom & Live Online

Work smarter in Outlook by learning to use of its most advanced functions.

  • Filing & searching messages
  • Managing emails with rules
  • Scheduling events
  • Managing contacts
  • Advanced tasks

London & Surrey Locations

London Training Courses
Fleet House, 8-12 New Bridge St
London, EC4V 6AL
Tel: 0203 603 0150


Guildford Training Courses
Surrey Technology Centre, 40 Occam Road
Guildford, GU2 7YG
Tel: 01483 688 488


Private Courses

Looking for private group training or a 1-2-1 session?

Our custom courses are organised on dates to suit you, either at your office or ours whichever you’d prefer.

Our free pre-course reviews ensure that custom courses focus on the exact topics that you need to cover.

The Training Day

Course Times

9.15 - 9.30
9.30 - 11.00
Training Session 1
11.00 - 11.15
11.15 - 12.30
Training Session 2
12.30 - 13.30
13.30 - 14.25
Training Session 3
14.25 - 15.00
15.00 - 16.30
Training Session 4

What's Included?

Everything you need for a great day's training

A full-colour manual to take home with you A full-colour manual to take home with you
A USB stick so that you can take the exercises you've been working on home with you A USB stick so that you can take the exercises you've been working on home with you
Pens, pads and everything you'll need  to take notes Pens, pads and everything you'll need to take notes
Plenty of tea, coffee and biscuits Plenty of tea, coffee and biscuits
6 months of support post the course in case you get stuck on anything 6 months of support post the course in case you get stuck on anything
A modern comfortable air-conditioned training room A modern comfortable air-conditioned training room
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  • Desk distancing complies with guidelines
  • Hand sanitising on arrival
  • Facemasks available
  • In the office all training equipment and furniture sanitised thoroughly after use
  • Stationery used by the delegates during training to be taken away with the delegate or disposed of at the end of the day
  • The building cleaning staff regularly disinfect all of all of the doors, handles, stair hand rails, etc.

Our online training is designed to re-create the classroom experience as closely as possible. It is a live training session using Zoom or Teams and the trainer is there throughout. The training is still hands-on so you do need to have the software installed on your own computer. The trainer shares their screen to demonstrate techniques and there is also the option of being able to share your screen if you are really stuck! Depending on the class size, which we still keep to a maximum of 8, questions can be asked at any time or at set points throughout the day.

The trainers like to see you! They much prefer it if you have a camera on so they can see you as well as you them.

We use Outlook 2016 on all of our computers.

If you use Outlook 365, 2010, 2013 or 2019 don’t worry. How Outlook looks and what it offers has changed very little between recent versions. The training will still be applicable to you.

Also our trainers have lived and breathed Microsoft Office for years. If you have any questions specific to other versions of Outlook they’ll be very happy to answer them.

Our courses combine traditional teaching to explain and show you new concepts and hands-on exercises to get you using the software.

Our focus is on you returning to work a faster, more confident user of Outlook. This means we focus on getting you working on exercises in Outlook as much as possible.

This gets you comfortable with practically implementing the concepts that you’ve been taught and also gives plenty of time for any questions that you might have. Our instructors are on hand all the time that you are working through the exercises. This gives you lots of time to ask about anything you are unsure of.

Please come dressed however you are most comfortable, we don’t have a dress code on our courses.

Most of our delegates come dressed casually.

Yes. We provide everyone who attends with a certificate.

This means that in future you can prove that you have received professional training on Outlook and so people can be confident of your ability to use the software.

Yes we provide post-course support for 6 months after your course.

If you get stuck on something covered in your course during this time simply let us know clearly what the problem is and we’ll get your trainer to contact you as soon as possible to get you on the right track.