Introduction

This assertiveness course is for you if you understand assertiveness but struggle to implement it consistently on a day-to-day basis.

This is a practical training course. It is focused on role-playing and the day-to-day practicalities of being more assertive and self-confident.

By the end of this course you will:

Understand your unique stumbling blocks with respect to being assertive.
Practical ways of managing those stumbling blocks day-to-day.
Have practiced the key techniques you need to address your assertiveness issues.
Have produced a personal action plan so that when you return to work you are crystal clear on how you will change your behaviour in the future.

The Trainer

Jo has been a professional development coach and trainer for over 20 years. She is Chartered Institute of Professional Development (CIPD) certified.

She started her career in engineering before trasfering to a leading pharmaceutical company. She spent 18 years there in a number of leadership and technical roles across a number of departments including HR, customer service and training.

Course Details

Download full course details

Please click on the sections below to see more detail about this course. Please note that the exact format of the course will be customised in order to focus on delegates’ biggest assertiveness issues.

This section focuses on understanding each attendees’ particular problems and level of self-confidence.

How do you feel your confidence is currently?
What are your biggest issues?
What have you tried to overcome these issues?
Do you know what is behind these issues?

The content of this section will vary depending on the issues that the group have.

It will include a discussion of techniques for dealing with difficult people and situations and role-playing to practice using those techniques.

We’re not prescriptive about this session as everyone has their own assertiveness issues and blocks.

All we know is that you’ll leave us having a detailed understanding of why you’ve failed to deal with your assertiveness issues in the past and a new rigorous approach for the future which you will have ‘taken for a test drive’ during our role play so that you can ‘try it on for size’.

As with the content of the session above the exact content of this session will vary depending on the issues that delegates bring to the course.

This session will also make use of practical scenarios and role-play to ensure that you understand the techniques we are teaching and can try them out.

This section of the course focuses on practical implementation of what has been discussed and practiced above. Creating a personal action plan ensures that everyone has a very clear:

One month goal and plan
One year goals and plan

This session also includes a few final tips on ways to boost your self-confidence.

The Training Day

We provide everything you’ll need for a really fun, productive day of training.

Our courses run from 9.30 am to around 4.30 pm.

You don’t need to bring anything with you we provide everything that you will need. That includes:

Plenty of tea, coffee and biscuits throughout the day and a break for Lunch.
Comfortable, fully air-conditioned training rooms.
A certificate of attendance.

Please come wearing whatever you are comfortable in. We don’t have a dress code.

This course runs in conjunction with our sister company, Development Academy, which is focused on professional development training.

Is This The Right Course For Me?

This course is for anyone who struggles with assertiveness day-to-day despite understanding what they should be doing.

If you ever feel any of the below, despite having a good understanding of assertiveness techniques, you will find it very helpful:

You struggle to say ‘No’ to additional work when you are already busy.
You leave meetings unsure if your voice/opinion has been heard.
You find that credit for your work is given to others.

COVID Measures

We have reduced the maximum number of delegates who can attend this course to 4.
Temperature checks on arrival
Desk distancing complies with guidelines
Hand sanitising on arrival
Facemasks available
In the training room, all training equipment and furniture are sanitised thoroughly after use
Stationery used by the delegates during training will be disposed of at the end of the day if delegates choose not to take it with them
The building cleaning staff regularly disinfect all doors, handles, sta

Classroom training now available

Advanced Assertiveness Training Workshop