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How To Manage A Multigenerational Workforce
Great managers adapt their management style to fit their company’s goals and values. However, in practice, this isn’t straightforward as your workforce will all have different personalities and values, and these differences will be heavily influenced by their age. In…
11 Ways To Build A Great Relationship With Your Line Manager (& 3 Mistakes To Avoid)
The relationship you have with your line manager is critical. It will influence your career advancement, your happiness at work and your salary. These relationships don’t happen overnight. They take time, thought and consideration. If you are a new line…
HRM and Line Management – Taking Care Of Your Team
One of the biggest shocks that new line managers face is the amount of HRM the role involves. In this article, we’ll explore how and why line managers work with HRM as part of their role. Understanding this relationship is…
Introduction to Power BI (Crash Course!)
Power BI is a visualisation and Business Intelligence (BI) tool from Microsoft, aimed at helping turn data into insights. Power BI allows you to stitch together data from across your organisation and create beautiful reports and dashboards. You can connect…
The Complete Guide to Active Listening
Active listeners tend to make more money, have better relationships and enjoy relatively better overall well-being. Why? Because active listening helps you pick on communication cues most other people miss. Salespeople rely on communication to identify a customer’s real needs…
How To Build Trust
Trust is the foundation of all healthy relationships. At heart, it is the belief that someone will do what they say they will. Building trust is a key part of being assertive, and covered in our assertiveness training. Why Is…
Managing Upwards: 4 Ways To Get Your Boss To “Yes”
Are you afraid to ask your boss for approval for that project you have been dreaming of bringing to life? The ability to influence your boss is a crucial part of a high-flying career. Learning the art of influencing your…
How To Lead: 8 Key Points
If you change the way you behave, you will change the way that other people react to you. Most people would like others to be friendly and to be able to influence other people. Leadership is a key part of…
Time Management: Complexity Bias & 3 Ways To Beat It
The complexity bias is our tendency to prefer the complicated over the simple, whether we understand something or not. If you have ever seen someone skip from project to project without finishing any of them because something new has come…
Getting To Win Win Outcomes In Difficult Situations
“Peace is not the absence of conflict, but the ability to cope with it.” Mahatma Gandhi Conflict is an unavoidable part of life. Whenever there are groups of people, there are conflicts. Learning to deal effectively with conflict is a…
Influencing Skills: Writing Persuasive Emails
If you work in an office, you probably use email as your primary form of communication. While this is a convenient way of avoiding unnecessary meetings and lengthy phone calls, writing persuasive emails can be tricky. Without the added context…
Presentation Skills: Know Your Audience
The ability to present is the ability to change and affect the opinion of others without forcing your opinion on them. Persuasion and presentation skills depend mainly on how well you know your audience. The more you know about the…