Management

There is a huge difference between hearing someone and listening to them. Listening isn’t always easy. But it is a key part of being a manager and a team member. This goes hand in hand with our line manager courses,…

  Rapport is people’s ability to relate to others. Having good rapport means being empathetic towards each other’s feelings. Some people are gifted at it, but everyone can improve on it. Good rapport can be mastered on our Line Manager…

  At work, you’re going to have difficult conversations. But becoming good at them, will boost your career. From bad performance reviews, to having to let people go: Difficult conversations can’t be avoided. You can get personal coaching on our…

Good communication makes us productive. Poor communication makes us frustrated. So how effective are we at communicating at work? We polled the public to find out how people communicate in the modern workplace. The Key Points – The most popular…

  Key Takeaways – 88% of people think that they are assertive at work. – Over half (55%) of people say they’ve missed work opportunities by not being assertive enough. – 57% of people say they’ve naturally become more assertive…

In this series of blog posts, we’re going to look at some classic business books and discuss their main ideas.  The big idea behind ‘How To Win Friends And Influence People ‘ is that how other people react to you…

Virtual learning allows just about anybody to learn just about anything from the comfort of their own home. The potential is boundless. But how popular is e-learning? What are the most in demand virtual learning courses? And where else online…

  Everyone knows what it’s like to work for a demotivating manager. It costs companies time, resources and wastes the potential of workers. Stepping up as a team leader involves developing strong communication, decision-making and motivational skills. You can learn…

  Line managers play an essential role in the efficient running of all businesses. They provide guidance and motivation to staff and ensure that the company operates smoothly. For anyone with ambitions to work their way up to the senior…

One of the biggest shocks that new line managers face is the amount of HRM the role involves. In this article, we’ll explore how and why line managers work with HRM as part of their role. Understanding this relationship is…

This article looks at seven classic questions asked in interviews for line management roles. It looks at what interviewers are trying to find out when they ask these questions and some example answers. Finally, we look at a few mistakes…