Management

A good manager always makes sure they are understood. It’s not always easy, and it can be frustrating when, despite your best efforts, your team doesn’t perform as intended. The issue doesn’t always lie with your team. Sometimes, your own…

Flexible is here to stay – so managers need to adapt. This means facing new challenges in maintaining productivity, trust, and cohesion. Managing hybrid and remote teams demands a blend of strong communication, thoughtful leadership, and strategic planning. This guide…

Becoming a line manager is a significant career milestone, offering opportunities to lead, influence, and drive results. But stepping into this role requires more than just ambition. To truly thrive, aspiring line managers must develop a solid foundation of leadership…

Line management is more than just overseeing work. It’s about building trust, supporting people, and driving results. Whether you’re preparing for your first leadership role or already managing a team, line manager skills can transform both your performance and your…

Confidence in management and public speaking isn’t born, it’s built. And it’s built through a process known as the confidence loop. Whether you’re giving your first team update or speaking on a main stage, every speaker starts the same way:…

As a manager, one of your most important responsibilities is helping your team grow and perform. Sometimes that means delivering constructive feedback. But here’s the challenge: how do you give honest feedback that helps someone improve, without leaving them feeling…

Everyone is talking about AI – but how many people understand how it will be controlled and implemented day-to-day in the workplace? The results of our survey were concerning, showing distinct inequalities between men and women, between older workers and…

Keeping staff is absolutely vital to the success of your business. Getting the right people in place and keeping them is something that business owners have front of mind. But how hard is it? What causes people to leave their…

Active listeners make more money. They also have better relationships! People always remember someone that listens well: And they are the key to any successful workplace! What Is Active Listening? Active listening emphasizes engagement and positive interactions. An active listener…

People with imposter syndrome feel that they have fooled everyone else. They feel like a fraud, or imposter, and live in fear of being found out. It is possible to suffer imposter syndrome in all areas of life. And is…

We’ve all had crazy weeks at work. The key question is what happens at the weekend. Do you look back, tired but satisfied (impressed even?) with what you’ve achieved. Or do you look back and just feel exhausted? This is…

Gratitude is a feeling of thankfulness or appreciation. It makes us able to recognise the positive aspects of our lives and be thankful for them. Gratitude is essential to our Line Manager training, showing it to others is key to…