Business Booking Details

Payment Of Invoices

For bookings from established businesses, we do not require payment at the point of booking.

We will send you an invoice which you can submit to your accounts payable system.

Purchase Orders

If your employer uses a purchase order (P.O.) system to manage supplier invoices that is no problem.

  • If you already have a P.O. number when booking add it to the PO number box on the booking form, and we will include it on your invoice.
  • If you need an invoice to generate a P.O. number in your accounts system, please book the course as normal and add a note in the PO number box – to be provided
  • We will send you an invoice (without a P.O.) which you can use to generate a P.O..
  • We will then re-issue your invoice with your P.O. included when you provide us with it


You are not able to pay directly online at the time of booking, we issue an invoice for all bookings.

We accept payment either via direct bank transfer or card

Our invoices contain our bank details if you would like to pay by bank transfer and there is also information on how to pay by card.

Please note, if you are using a business card there is a surcharge of 2% to cover the payment processing charges.

Further develop your supervisor skills on this one day advanced supervisor course.

By the end of this challenging and intensive course, you will have:

  1. Expanded and mastered your repertiore of supervisor skills
  2. Restructured and streamlined your communication
  3. Created an action plan to make a high performance team

The Trainer

Jo has been a professional development coach and trainer for over 20 years. She is Chartered Institute of Professional Development (CIPD) certified.

She started her career in engineering before transferring to a leading pharmaceutical company. She spent 18 years there in a number of leadership and technical roles.

She has worked in a number of fields such as HR, customer service and training.

On The Day

Our supervisor courses run from 9.30 am to approximately 4.30pm.

We include everything you need for a really productive day’s training:

  • A full-colour training manual for you to keep.
  • Plenty of tea, coffee, and biscuits throughout the day
  • A comfortable, fully air-conditioned training centre.

Advanced Supervisor Course Details

This one day programme is tailor-made for the participants.

A pre-workshop questionnaire asking about the issues and objectives that delegates are facing allows us to tailor each course to the delegates attending.

The course covers all the core topics and then additional topics to suit the individuals attending.


  • Expand and improve on supervisor skills
  • Optimising communication skills
  • Building a high performing team



  • Develop resilience in self and others to work effectively under pressure
  • Build stakeholders’ commitment
  • Negotiate with a cool head
  • Use delegation and motivation to empower
  • Develop a strategic mindset
  • Set stretching and achievable goals that get buy-in
  • Use coaching techniques to achieve next level results

Online Training Requirements

To attend this Supervisor course online, you will need:

Zoom on your computer with a camera, speakers & microphone
A stable internet connection capable of running Zoom
To be a confident computer user and able to use Zoom

If you have access to a second screen, we would encourage you to use it as it improves the experience.

Is This The Right Course?

This advanced course is for people who already have some experience supervising.

This may be because you have already attended our one day supervisor course, or through practical experience. 

On this course, you will investigate using new and different approaches to problems and develop a plan for the next stage in your supervisor journey.

Please note: Companies use the terms team leader, line manager and supervisor interchangeably. Our equivalent team leader and line manager courses cover the same content as this course. All three courses target people with the same training requirements.