Team Leader Training Course

We begin by focusing on how you ensure that you can communicate clearly with your team.

• Communicating effectively both one-to-one and with your team as a group.
• Listening so that you really hear what your team members are telling you.
• Why it is important that your behaviour matches your other communication and how to ensure this.

In this section, we look at how you plan for your new team management role.

Whether you are about to become a team leader or already in the role, this will make sure that you are clear about what your new responsibilities are and have a plan to deal with them and the inevitable issues that will arise.

• Supervision, Leadership & Management. What are these roles? What are the differences between these roles? What responsibilities go with each of them?
• The Transition. How you deal with the change from being a team member to a team leader.
• How you will now need to organise yourself, your time and your priorities to ensure you are an effective team leader.

This section looks at how you communicate to your team what success looks like, both as a group and individually.

It then looks at how you help them to achieve that success.

It focuses on:

• Expectations your team have of you.
• Your expectations of your team.
• Defining and measuring success.
• Setting and measuring objectives and goals.
• Taking responsibility and being proactive.

This section focuses on understanding what motivates you and your individual team members to achieve your goals.

It covers: :

• Identifying your team’s strengths and minimising the impact of any weaknesses
• Understanding different individual styles and how to manage and motivate them
• Building each member of your team’s skills and capabilities
• Ensuring your team are organised and effective in achieving goals and meeting targets
• Giving feedback (positive and negative)
• Dealing with difficult and under-performing members of your team appropriately

This is the final session of our team leaders course.

It is time set aside for you to work on your personal action plan and discuss it with us and the rest of the group.

This means that by the time you leave you will be 100% clear on exactly how you will implement what you’ve learned in your workplace.

While the tools and frameworks that we teach are universal, their exact application varies according to each specific situation.

We believe that helping you to work through that as you get to grips with being a team leader is critical to building your confidence.