Business Booking Details

Payment Of Invoices

For bookings from established businesses, we do not require payment at the point of booking.

We will send you an invoice which you can submit to your accounts payable system.

Purchase Orders

If your employer uses a purchase order (P.O.) system to manage supplier invoices that is no problem.

  • If you already have a P.O. number when booking add it to the PO number box on the booking form, and we will include it on your invoice.
  • If you need an invoice to generate a P.O. number in your accounts system, please book the course as normal and add a note in the PO number box – to be provided
  • We will send you an invoice (without a P.O.) which you can use to generate a P.O..
  • We will then re-issue your invoice with your P.O. included when you provide us with it


You are not able to pay directly online at the time of booking, we issue an invoice for all bookings.

We accept payment either via direct bank transfer or card

Our invoices contain our bank details if you would like to pay by bank transfer and there is also information on how to pay by card.

Please note, if you are using a business card there is a surcharge of 2% to cover the payment processing charges.

Master the basics of Microsoft Word the quick way on this 1 day Word Essentials training course.

It will show you the key features and capabilities of Word and get you using them as quickly as possible.

It is a hands-on course. It includes lots of time for trying things out, experimenting with what you are being taught and asking questions.

By the time you finish, you’ll be a fast, efficient user of Word.

✔ A complete beginners’ course that covers all of the basics.
✔ Plenty of one to one attention and time to ask questions.
✔ Friendly expert trainers, small groups and a comfortable place to learn.
✔ All the materials and extras that you’ll ever need.
✔ Ongoing support and help with issues you have after the course.

Once you have completed this you will be ready to attend our Word Intermediate course. Book the two together over two consecutive days and save £55!

What Will I Learn?

By the end of this course, you will be able to:

  • Produce and store a document.
  • Access and retrieve data for editing.
  • Edit simple text to a required format and layout.

Watch one of our trainers give a taster on what you’ll cover:

Am I Ready For This Course?

You don’t need previous experience with Word to attend this course.

This course assumes that you have a basic understanding of Windows and computer file storage. So long as you understand these aspects, you’ll be fine.

Not sure if this is the right level course for you?

Our Word course level adviser takes less than 60 seconds to complete.

Alternatively, give us a call, we’d be delighted to help.

The Training Day

Our courses run from 9.30am to roughly 4.15pm with refreshments and biscuits throughout the day and a break for a tasty, freshly prepared lunch.

We offer a relaxed, supportive learning environment, fully air-conditioned training facilities and some of the nicest instructors on the planet.

Also, you’ll receive:

✔ A full-colour manual which covers everything in the course.
✔ Your course exercises so that you can practice at home.
✔ A Certificate of Attendance.


We start this course by introducing the MS Word interface. Before we get into the more detailed teaching we ensure that everyone knows how to find things.

We look at the Word screen, ribbon and short cut menus. We also spend time looking at the status bar and backstage view before looking at customising the Quick Access Toolbar. This allows you to get things set up where they are most convenient for you.

The key topics trained include:

  • Understanding the Start Screen
  • Creating a New Blank Document
  • The Word Screen
  • How Microsoft Word Works
  • Using the Ribbon
  • Showing and Collapsing the Ribbon
  • Understanding the Backstage View
  • Accessing the Backstage View
  • Using Shortcut Menus
  • Understanding Dialog Boxes
  • Launching Dialog Boxes
  • Understanding the Quick Access Toolbar
  • Adding Commands to the QAT
  • Understanding the Status Bar

Now that you know how to navigate around the MS Word window and also around a document, we move onto the basics of creating and editing a document. We show you how to create a new blank document as well as how to use document templates. We look at inserting text, numbers and dates into Word documents. We finish by running through saving, printing and spell checking completed documents.

The key topics trained include:

  • Creating Documents in Word
  • Typing Text
  • The Save As Place
  • The Save As Dialog Box
  • Saving a New Document on Your Computer
  • Typing Numbers
  • Inserting a Date
  • Document Proofing
  • Checking Spelling and Grammar
  • Making Basic Changes
  • Saving an Existing Document
  • Printing a Document
  • Safely Closing a Document

The key topics trained include:

  • Understanding How Help Works
  • Accessing the Help Window
  • Navigating the Help Window
  • Using the Office Website
  • Googling Help
  • Printing a Help Topic

This section is all about how you work with a whole document. We show people how to move through different parts of the document as well as the various different views of your document that Word gives you. We also look at using the word count feature and the ruler. We finish looking at paragraph marks and how to preview a document. This section gives a thorough introduction to working with documents in MS Word.

The key topics trained include:

  • The Open Place
  • The Open Dialog Box
  • Opening an Existing Document
  • Navigating With the Keyboard
  • Scrolling Through a Document
  • Page Zooming
  • Viewing the Ruler
  • Showing Paragraph Marks
  • Counting Words

When you are editing and finalising a document, it is likely that you will use the cut and paste functions in Word extensively. They allow you to move complete sections of text without needing to retype it. This uses something called the clipboard. We cover all aspects of the clipboard in this section.

The key topics trained include:

  • Understanding Cutting and Copying
  • Cutting and Pasting
  • Copying and Pasting
  • Drag and Drop Cutting
  • Drag and Drop Copying
  • Using the Clipboard Task Pane
  • Copying Between Documents
  • Cutting Between Documents
  • Pasting Between Documents
  • Using Paste Special

This section focuses on the various ways that you can work with and edit text in a document. We look at the different methods available for editing and selecting text. We review the ways that we can undo, redo and repeat various actions in a Word document. We finish looking at inserting special symbols (for example, accents on letters or the GBP symbol) and at using the find and replace function to replace multiple text items.

The key topics trained include:

  • Understanding Paragraph Formatting
  • Changing Text Alignments
  • Changing Line Spacing
  • Changing Paragraph Spacing
  • Indenting Paragraphs
  • Outdenting Paragraphs
  • Starting A Bulleted List
  • Adding Bullets To Existing Paragraphs
  • Removing Existing Bullets
  • Starting A Numbered List
  • Using The Paragraph Dialog Box

This section covers all you need to know to change the appearance of your text. You can change the size, colour, italicise it and make it bold for example. Once you have done all that you can use the format painter to copy the whole style and apply it elsewhere in your document.

The key topics trained include:

  • Understanding Font Formatting
  • Understanding Font Formatting Tools
  • Working With Live Preview
  • Changing Fonts
  • Changing Font Size
  • Increasing and Decreasing Font Size
  • Making Text Bold
  • Italicising Text
  • Underlining Text
  • Applying Strikethrough
  • Subscripting Text
  • Superscripting Text
  • Highlighting Text
  • Changing Case
  • Changing Text Colour
  • Applying Text Effects
  • Using the Format Painter
  • Using the Font Dialog Box
  • Clearing Font Formatting

This session will show you the different uses of Tabs and how you can set them up in your word file.

The key topics trained include:

  • Using Default Tabs
  • Setting Tabs on the Ruler
  • Modifying Tabs on the Ruler
  • Setting Tabs in the Tabs Dialog Box
  • Setting Tab Leaders
  • Setting Bar Tabs
  • Setting Mixed Tabs
  • Removing Tabs

This session shows you how to ensure that your text is in perfectly presented paragraphs. We cover changing the text and line spacing in a paragraph as well as indenting and using lists for sections of text.

The key topics trained include:

  • Understanding Paragraph Formatting
  • Understanding Text Alignment
  • Changing Text Alignments
  • Changing Line Spacing
  • Changing Paragraph Spacing
  • Indenting Paragraphs
  • Outdenting Paragraphs
  • Starting a Bulleted List
  • Adding Bullets to Existing Paragraphs
  • Removing Existing Bullets
  • Starting a Numbered List
  • Numbering Existing Paragraphs
  • Creating a Multilevel List
  • Removing Existing Numbers
  • Borders and Shading Dialog Box
  • Shading Paragraphs
  • Applying Borders to Paragraphs
  • The Paragraph Dialog Box Indents and Spacing
  • The Paragraph Dialog Box Line and Page Breaks
  • Using the Paragraph Dialog Box

This section will guide you through changing paper size, and the layout. A very useful feature when creating larger documents is the page break. This tells Word that you want to start specific text on a new page, no matter how little text is on the previous page.

  • Changing Page Margins
  • Setting Custom Margins
  • Changing Page Orientation
  • Changing Paper Sizing
  • Setting Custom Paper Sizes
  • Inserting Page Breaks
  • Removing Page Breaks
  • Inserting Page Numbers
  • Formatting Page Numbers
  • Removing Page Numbers

Once your document is completed you will more than likely need to print it. There are several different options available and this section will guide you through them.

The key topics trained include:

  • Understanding Printing
  • Previewing Your Document
  • Quick Printing
  • Selecting a Printer
  • Printing the Current Page
  • Specifying a Range of Pages
  • Specifying the Number of Copies

Online Training Requirements

To attend this Word course online, you will need:

MS Word your Windows PC with a camera, speakers & microphone
A stable internet connection capable of running Zoom
To be a confident computer user and able to use Zoom

If you have access to a second screen, we would encourage you to use it as it improves the experience.