Your soft skills (EQ) are proven to have more influence on your career than your technical skills. 

Accelerate your career by mastering key soft skills:

  • Presentation: Be confident that your key points will be heard and remembered.
  • Communication: Learn to relax and make sure you are heard and your points are understood.
  • Delegation: Free up your time confident that others understand what you need them to achieve.
  • Impact: Manage your time better so that you can focus on key important tasks and maximise your impact.

Why Trust Us?

100% Money Back Guarantee

100% Money Back Guarantee

We’re so confident that you’ll love our courses that we offer a money back guarantee (See details).

Multi-Award Winning

Multi-Award Winning

We’ve won the Feefo Gold award for customer service 6 years in a row. You can be sure things will go smoothly.


You’ll get plenty of personal attention and time to ask questions.


Modern, easily accessible London and Guildford training centres.


Our friendly, certified trainers ensure you receive gold-standard training.


Return to work confident to put your new skills into practice.

London & Surrey Locations

London Training Courses
Fleet House, 8-12 New Bridge St
London, EC4V 6AL
Tel: 0203 603 0150


Guildford Training Courses
Surrey Technology Centre, 40 Occam Road
Guildford, GU2 7YG
Tel: 01483 688 488


Private Course?

Have this course run when and where suits you and your colleagues best.

Private courses allow us to customise the course content to focus on the areas you need most.

A free pre-course consultation will allow us to create a bespoke course just for you.

These courses run at your office or any of our training centres depending on what works best for you.

The Training Day

Course Times

9.15 - 9.30
9.30 - 11.00
Training Session 1
11.00 - 11.15
11.15 - 12.30
Training Session 2
12.30 - 13.30
13.30 - 14.45
Training Session 3
14.45 - 15.00
15.00 - 16.30
Training Session 4

What's Included

Everything you need for a great day's training

A full-colour manual to take home with you. A full-colour manual to take home with you.
Pens, pads and everything you need to take plenty of notes. Pens, pads and everything you need to take plenty of notes.
Plenty of tea, coffee and biscuits. Plenty of tea, coffee and biscuits.
6 months of post course support. 6 months of post course support.
Comfortable, fully air-conditioned training centre. Comfortable, fully air-conditioned training centre.
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Frequently Asked Questions

The easiest way to book for a scheduled course is via the online booking form, this can be reached by clicking on the date you have chosen for your course either from the course page or the dates and prices page.

Once we have received the booking we issue an invoice which is sent out with your booking confirmation. You can pay this via online banking or ask us to send a payment link to pay by card.

  • Desk distancing complies with guidelines
  • Hand sanitising on arrival
  • Facemasks available
  • In the office all training equipment and furniture sanitised thoroughly after use
  • Stationery used by the delegates during training to be taken away with the delegate or disposed of at the end of the day
  • The building cleaning staff regularly disinfect all of all of the doors, handles, stair hand rails, etc.

Our online training is designed to re-create the classroom experience as closely as possible. It is a live training session using Zoom or Teams and the trainer is there throughout. The training is still hands-on so you do need to have the software installed on your own computer. The trainer shares their screen to demonstrate techniques and there is also the option of being able to share your screen if you are really stuck! Depending on the class size, which we still keep to a maximum of 8, questions can be asked at any time or at set points throughout the day.

The trainers like to see you! They much prefer it if you have a camera on so they can see you as well as you them.

We provide everything that you will need for a fun, productive day of training.

Everyone has their own computer to work on in a comfortable, bright, air-conditioned room.

We provide plenty of tea, coffee & biscuits, and a USB stick so that you can take files home with you.

We provide 6 months of post-course support as well.

If you get stuck on anything relating to the course simply get in touch and explain the issue.

We will make sure your trainer contacts you as soon as possible to help you out.

We don’t want to be the biggest training company but we are trying to be the best.

We have now won the Feefo Gold Award for customer service for 6 years in a row.

We always limit our classes to a maximum of 8 delegates but try to keep them smaller. During 2018 our average class size was 4 people.

To back up our promise of great training we offer a 100% money back guarantee.

Yes. We provide all attendees on our course with a certificate of attendance

Please come wearing whatever you are most comfortable in, we do not have a dress code.

Most people come wearing casual clothes.