Business Booking Details

Payment Of Invoices

For bookings from established businesses, we do not require payment at the point of booking.

We will send you an invoice which you can submit to your accounts payable system.

Purchase Orders

If your employer uses a purchase order (P.O.) system to manage supplier invoices that is no problem.

  • If you already have a P.O. number when booking add it to the PO number box on the booking form, and we will include it on your invoice.
  • If you need an invoice to generate a P.O. number in your accounts system, please book the course as normal and add a note in the PO number box – to be provided
  • We will send you an invoice (without a P.O.) which you can use to generate a P.O..
  • We will then re-issue your invoice with your P.O. included when you provide us with it


You are not able to pay directly online at the time of booking, we issue an invoice for all bookings.

We accept payment either via direct bank transfer or card

Our invoices contain our bank details if you would like to pay by bank transfer and there is also information on how to pay by card.

Please note, if you are using a business card there is a surcharge of 2% to cover the payment processing charges.

The one-day effective meetings course covers chairing meetings and minute taking – the two key parts of any effective meeting.

By the time you finish, you’ll be able to run fast-moving, effective meetings that drive real results.

✔ An accelerated combined course that covers all of the basics.
✔ Plenty of one-to-one attention and time to ask questions.
✔ Friendly expert trainers, small groups, and a comfortable place to learn.

The Trainer

Jo has been a professional development coach and trainer for over 20 years. She is Chartered Institute of Professional Development (CIPD) certified.

She started her career in engineering before transferring to a leading pharmaceutical company. She spent 18 years there in a number of leadership and technical roles across a number of departments including HR, customer service, and training.

What Will I Learn?

By the end of this course you will be able to:

  • Set up and structure meetings to ensure everyone is informed and prepared.
  • Run and take notes of meetings that generate real discussion and decisions
  • Create clear minutes and follow up on agreed actions.

Am I Ready For This Course?

This course was designed for complete beginners. You do not need any prior experience to attend. 

This is an intensive one-day course.

It covers the key concepts of minute taking and chairing meetings and shows you how they can be combined to make meetings really effective.

For a course focused on minute taking please see: one day minute taking course.

For a course focused on chairing meetings please see: one day chairing meetings training.

Course Details

  • The purpose of the meeting
  • The agenda
  • Notifying participants/arranging the meeting
  • Meeting expectations

• Managing (Chairing) the meeting
• Meeting participants
• Roles and dynamics
• Developing listening skills and encouraging participation
• What to record – the important vs. the irrelevant
• Keeping to time
• Keeping focused
• Evaluating effectiveness

• Avoiding post meetings discussions and fall out
• Accuracy, brevity, and clarity of minutes and other follow up
• Tracking and following up on actions

• Who needs to know what?
• Achieving accuracy, brevity, and clarity
• Using the appropriate structure and style
• How to present the information to the best effect

Online Training Requirements

To attend this Combined Minute Taking and Chairing Meetings course online, you will need:

Zoom on your Windows PC/laptop with a camera, speakers & microphone
A stable internet connection capable of running Zoom
To be a confident computer user and able to use Zoom

If you have access to a second screen, we would encourage you to use it as it improves the experience.