Business Booking Details

Payment Of Invoices

For bookings from established businesses, we do not require payment at the point of booking.

We will send you an invoice which you can submit to your accounts payable system.

Purchase Orders

If your employer uses a purchase order (P.O.) system to manage supplier invoices that is no problem.

  • If you already have a P.O. number when booking add it to the PO number box on the booking form, and we will include it on your invoice.
  • If you need an invoice to generate a P.O. number in your accounts system, please book the course as normal and add a note in the PO number box – to be provided
  • We will send you an invoice (without a P.O.) which you can use to generate a P.O..
  • We will then re-issue your invoice with your P.O. included when you provide us with it


You are not able to pay directly online at the time of booking, we issue an invoice for all bookings.

We accept payment either via direct bank transfer or card

Our invoices contain our bank details if you would like to pay by bank transfer and there is also information on how to pay by card.

Please note, if you are using a business card there is a surcharge of 2% to cover the payment processing charges.


This one-day chairing meetings training course will show you how to run meetings so that they are shorter and more productive.

It is highly interactive and so includes a number of practical exercises so that you can practise the skills you are learning.

Learn how to prepare for and structure meetings to ensure that they move through the agenda effectively while encouraging debate and full participation.

On this course you will learn:

  • How to prepare for a meeting so everyone is clear about the aims and their role.
  • How to keep control of the meeting and disarm disruptive participants.
  • How to ensure that each agenda item is introduced and dealt with effectively.
  • How to build group consensus and gain a clear decision on each agenda item.
  • How to encourage appropriate participation and eliminate time-wasting.

CPD Accreditation

This course counts for 6 Hours of CPD training.
Expand your portfolio with this acclaimed certification!

If you want to learn more about CPD, check out the official site and explanation!

The Trainer

Jo has been a professional development coach and trainer for over 20 years. She is Chartered Institute of Professional Development (CIPD) certified.

She started her career in engineering before transferring to a leading pharmaceutical company. She spent 18 years there in a number of leadership and technical roles across a number of departments including HR, customer service, and training.

Is This The Right Course For Me?

This is a course for complete beginners. You don’t need any previous experience running meetings.

This workshop will be especially useful for those who want to ensure full participation and commitment from everyone present whilst reducing the length of a meeting that they are chairing.

We also offer a shorter half-day chairing meetings training course if you would like a less in-depth look at chairing meetings.

The Training Day

We include everything that you need for a great day’s training, you don’t need to bring anything with you.

  • A full-colour training manual.
  • A certificate of attendance
  • Plenty of tea, coffee and biscuits throughout the day.
  • A comfortable fully air-conditioned training environment.

Our training days run from 9.30 am to approximately 4.30 pm.

This course runs in conjunction with our sister company, Development Academy, which is focused on professional development training.

  • The purpose of meetings
  • Planning meetings
  • Creating an effective objective
  • Scheduling a meeting
  • Documenting meetings
  • Participating in meetings
  • Managing the flow of a meeting
  • Motivating a productive discussion
  • Keeping a conversation focused
  • Closing meetings
  • Evaluating a meeting’s effectiveness
  • Taking agreed-upon action
  • Meeting leaders
  • Decisions and ideas
  • Steps for making decisions
  • Generating an option
  • Identifying the best option
  • Implementing an option
  • Exploring “Groupthink”
  • Communicating clearly
  • Communicating assertively
  • Enhancing relationships with participants
  • Dealing with challenging participants
  • Nonverbal communication
  • Improving listening skills
  • Barriers to listening effectively
  • Asking effective questions
  • Types of questions

Online Training Requirements

To attend this Chairing Meetings course online, you will need:

Zoom on your Windows PC/laptop with a camera, speakers & microphone
A stable internet connection capable of running Zoom
To be a confident computer user and able to use Zoom

If you have access to a second screen, we would encourage you to use it as it improves the experience.