Communication Skills Training

The ability to communicate with others clearly, accurately and concisely is at the heart of at all business interactions.

This course will show you how to communicate in a way that is unique and authentic to you whilst allowing your message to be heard loud and clear and exactly as you intended.

The key topics that it covers are:
• Why is communication important?
• What is good communication?
• The impact of poor communication
• Who are the “best” communicators?
• What stops us communication effectively?
• What about listening (truly listening)?
• Communicating your message – what are you trying to say and to whom?
• Using appropriate language
• The power of words
• Being consistent
• Meaning what you say
• How to be sure you’re conveying your intended meaning (being unambiguous)
• Being congruent (your behaviour matches your words)