For bookings from established businesses, we do not require payment at the point of booking.
We will send you an invoice which you can submit to your accounts payable system.
Purchase Orders
If your employer uses a purchase order (P.O.) system to manage supplier invoices that is no problem.
If you already have a P.O. number when booking add it to the PO number box on the booking form, and we will include it on your invoice.
If you need an invoice to generate a P.O. number in your accounts system, please book the course as normal and add a note in the PO number box – to be provided
We will send you an invoice (without a P.O.) which you can use to generate a P.O..
We will then re-issue your invoice with your P.O. included when you provide us with it
PAYMENT METHODS:
You are not able to pay directly online at the time of booking, we issue an invoice for all bookings.
We accept payment either via direct bank transfer or card
Our invoices contain our bank details if you would like to pay by bank transfer and there is also information on how to pay by card.
Please note, if you are using a business card there is a surcharge of 2% to cover the payment processing charges.
Award-winning, small, friendly Excel courses in London, online & across the UK.
Hands-on training using real-world example for all levels from beginner to advanced.
All courses CPD certified and include 6 months post-course support.
Learn all the skills needed to effectively record and document meetings.
Rated: Exceptional since 2013 See over 1,500 external reviews
Expert Trainers
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>12 years experience
Happy Customers
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92% book again
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100% Peace of mind
CPD Certified
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Validated by specialists
>12 years experience
Expert Trainers
Our trainers are experts and have at least 12 years training experience.
Most have also worked in relevant industries before moving into training.
This allows them to add practical experience to their courses.
92% book again
Happy Customers
92% of our bookings are from repeat customers.
Repeat customers are the ultimate test of the quality of our training.
We believe that our level of return customers is the highest in the UK training industry for businesses that are open to personal as well as and corporate bookings.
100% Peace of mind
Moneyback Guarantee
If you’re not happy we’re not happy, so we offer a 100% moneyback guarantee.
If you're not satisfied, let us know in the morning of the first day of the course, and we'll refund you in full straight away.
Understanding agendas, formats, and attendee roles
Clarifying your role and responsibilities
Setting up and organising the meeting
How to support the Chair and participants
Meeting dynamics: who’s who and how to work with them
Keeping time and staying focused
Active listening: what to write and what to skip
Structuring minutes: styles that work
Writing clearly and concisely
Choosing what’s essential: decisions, actions, and key points
Making minutes user-friendly and easy to reference
Finalising and distributing minutes efficiently
Who needs to see what – and when
Following up actions without overstepping
You’ll leave with a clear plan for how to apply your new skills back at work straight away.
Am I Ready?
You don’t need any prior experience to attend this course.
This course is for anyone wanting to learn how to produce clear records of the output of meetings.
If you are not an experienced minute taker it is useful, if possible, for you to have a go at taking some minutes of a meeting or similar before you attend. It will help bring the learning to life for you.
If you have taken minutes before we would ask that you bring them along. These examples can be used as the basis of the examples for the course.
Instructor
Jo has been a professional development coach and trainer for over 20 years. She is Chartered Institute of Professional Development (CIPD) certified.
She started her career in engineering before transferring to a leading pharmaceutical company. She spent 18 years there in a number of leadership and technical roles across a number of departments including HR, customer service, and training.
This effective meetings course combines minute taking and chairing meetings training.
Learn how to run & follow up meetings that get things done.
Structure meetings precisely
Generate real discussion & decisions
Create clear, actionable minutes
Overview
This effective meetings course combines minute taking and chairing meetings training.
Learn how to run & follow up meetings that get things done.
Structure meetings precisely
Generate real discussion & decisions
Create clear, actionable minutes
Full Syllabus
The purpose of the meeting
The agenda
Notifying participants/arranging the meeting
Meeting expectations
• Managing (Chairing) the meeting
• Meeting participants
• Roles and dynamics
• Developing listening skills and encouraging participation
• What to record – the important vs. the irrelevant
• Keeping to time
• Keeping focused
• Evaluating effectiveness
• Avoiding post meetings discussions and fall out
• Accuracy, brevity, and clarity of minutes and other follow up
• Tracking and following up on actions
• Who needs to know what?
• Achieving accuracy, brevity, and clarity
• Using the appropriate structure and style
• How to present the information to the best effect
Am I Ready?
This course was designed for complete beginners. You do not need any prior experience to attend.
This is an intensive one-day course.
It covers the key concepts of minute taking and chairing meetings and shows you how they can be combined to make meetings really effective.
Jo has been a professional development coach and trainer for over 20 years. She is Chartered Institute of Professional Development (CIPD) certified.
She started her career in engineering before transferring to a leading pharmaceutical company. She spent 18 years there in a number of leadership and technical roles across a number of departments including HR, customer service, and training.
They are a permanent record of what was discussed and decided in case of future issues.
They ensure that responsibility for agreed actions is clearly allocated.
They allow people who did not attend the meeting to understand what was said and discussed.
The need to document discussions means that a minute taker will often intervene to ensure that everyone is clear about what is being said improving communication.
For legal and compliance subjects, they serve as a record that appropriate process was followed in case this is questioned in future.
No. The layout of meeting minutes should be adjusted to make then as clear and helpful as possible.
Generally, minutes will start with the basics of who, what, where, when and how.
Next they record the meeting, usually in chronological order unless there is a good reason not to.
Minutes should provide a clear overview of the key parts of the meeting.
Significant items like detailed discussions, decisions, and updates should be included.
Irrelevant details like side conversations, brief interruptions and excessive detail should be ignored.
The company secretary is responsible for taking the minutes of a formal board meeting.
At other less formal meetings, the chairperson is responsible for ensuring that taking the minutes is clearly delegated to someone.
It is important to remember that all meeting attendees are responsible for ensuring the minutes are accurate and complete. They should carefully review the draft minutes and comment where they believe there are errors or omissions.
The course is very practical and includes several minute-taking exercises.
The course splits into three approximately equal parts:
Pre-meeting: How do you best prepare for a meeting, including preparing an agenda.
The meeting: How to best take notes and ensure you are clear on what is being agreed.
Post-meeting: How to produce the most useful minutes possible.
Delegates are welcome to bring some previous minutes that they have produced for discussion with the trainer.
We don’t have a dress code for our courses so please come wearing whatever you are most comfortable in.
Our online courses are designed to recreate the classroom training experience as closely as possible.
These courses will still be very hands-on and practical and you should come ready to practice what you are being taught in realistic role-play scenarios.
We don’t want to be the biggest training company but are trying to be the best!
We’re proud to say that we have won the Feefo Gold Award for 9 years in a row.
We also offer a 100% money-back guarantee if you are not satisfied with your course.
Yes we do. We email you a personal certificate after the course.
Where Do Your Courses Run?
London Training Venue & Course Details
St Clements House, 27 Clements Lane
London, EC4N 7AE
Tel: 0203 603 0150