Business Booking Details

Payment Of Invoices

For bookings from established businesses, we do not require payment at the point of booking.

We will send you an invoice which you can submit to your accounts payable system.

Purchase Orders

If your employer uses a purchase order (P.O.) system to manage supplier invoices that is no problem.

  • If you already have a P.O. number when booking add it to the PO number box on the booking form, and we will include it on your invoice.
  • If you need an invoice to generate a P.O. number in your accounts system, please book the course as normal and add a note in the PO number box – to be provided
  • We will send you an invoice (without a P.O.) which you can use to generate a P.O..
  • We will then re-issue your invoice with your P.O. included when you provide us with it

PAYMENT METHODS:

You are not able to pay directly online at the time of booking, we issue an invoice for all bookings.

We accept payment either via direct bank transfer or card

Our invoices contain our bank details if you would like to pay by bank transfer and there is also information on how to pay by card.

Please note, if you are using a business card there is a surcharge of 2% to cover the payment processing charges.

Learn how to make full use of Outlook’s advanced tools on this 1-day advanced training course.

This is a hands-on course. It includes lots of time for experimenting with what you are being taught, trying things out for yourself and asking questions.

By the time you finish, you’ll be an Outlook expert.

✔ An advanced Outlook course focused on Outlook’s most powerful features.
✔ Plenty of one to one attention and time to ask questions.
✔ Friendly expert trainers, small groups and a comfortable place to learn.
✔ All the materials and extras that you’ll ever need.
✔ Ongoing support and help with issues you have after the course.

What Will I Learn?

By the end of this course you will be able to:

  • Organise and personalise your inbox using custom views.
  • Create Rules to automate email tasks.
  • Schedule meetings using meeting requests, the scheduling assistant and calendar groups.
  • Create, send and manage tasks.

Am I Ready For This Course?

This course assumes that you have attended our Outlook introduction course or have prior experience of those topics from your day-to-day work.

The Training Day

Our courses run from 9.30am to roughly 4.15pm with refreshments and biscuits throughout the day and a break for lunch.

We offer a relaxed, supportive learning environment, fully air-conditioned training facilities and some of the nicest instructors on the planet.

Also, you’ll receive:

✔ A full-colour A4 manual covering everything in the course for you to keep.
✔ A USB stick so that you can take the course exercises with you.
✔ A Certificate of Attendance.

  • Creating a Message Folder
  • Moving Messages
  • Copying Messages
  • Deleting Messages
  • Recovering Deleted Messages
  • Cleaning Up Conversations
  • Working With Favourites
  • Deleting Message Folders
  • Recovering Deleted Folders
  • Emptying Deleted Items
  • Automating Common Tasks With Quick Steps
  • Customising a Default Quick Step
  • Creating a Quick Step
  • Using Quick Steps
  • Archiving Messages
  • Recovering Archived Messages
  • Using Instant Search
  • Expanding the Search
  • Search Query Syntax
  • Search Query Syntax Dates and Size
  • Using Recent Searches
  • Search Options
  • Searching Other Outlook Items
  • Using a Search Folder
  • Adding a Predefined Search Folder
  • Customising Predefined Search Folders
  • Creating a Custom Search Folder
  • Changing the Current View
  • Arranging Messages Within a View
  • Sorting Messages Within a View
  • Working With Columns in a View
  • Formatting Columns in a View
  • Creating a Custom View
  • Adding a Filter to a Custom View
  • Deleting a Custom View
  • Creating a New Colour Category
  • Assigning a Colour Category
  • Finding Messages With Categories
  • Removing Categories From Messages
  • Deleting a Colour Category
  • About Rules
  • Creating a New Rule From a Template
  • Selecting the Rule Conditions
  • Selecting the Rule Actions
  • Selecting the Rule Exceptions
  • Naming and Reviewing the Rule
  • Testing the Rule
  • Managing an Existing Rule
  • Effective Email Management
  • Recalling a Sent Message
  • Printing a Message
  • Printing a Message List
  • Message Formats
  • Changing the Message Format
  • Choosing Themes or Stationery
  • Applying a Theme or Stationery to a Message
  • Turning Themes or Stationery Off
  • Applying a Theme
  • Saving a Message Draft
  • Using a Saved Message
  • Sending a Voting Message
  • Responding to a Voting Message
  • Tracking Voting Responses
  • Sending Automatic Responses
  • Quickly Scheduling an Appointment
  • Scheduling Using the Appointment Window
  • Rescheduling an Appointment to Another Day
  • Rescheduling an Appointment to Another Time
  • Creating Recurring Appointments
  • Changing Recurring Appointments
  • Scheduling an Event
  • Scheduling Free and Busy Times
  • Categorising Activities
  • Printing Your Calendar
  • Deleting Activities
  • Scheduling a Meeting
  • Meeting Response Options
  • Responding to Meeting Requests
  • Tracking Meeting Responses
  • Changing a Meeting
  • Adding or Removing Attendees
  • Preventing Responses
  • Cancelling a Meeting
  • The Scheduling Assistant
  • Using the Scheduling Assistant
  • Scheduling Meetings Using Calendar Groups
  • Adding a Contact From an Email
  • Pinning a Contact to Favourites
  • Contacting a Contact
  • Contacting a Contact From the People Peek
  • Forwarding Contacts
  • Creating a Contact Group
  • Using a Contact Group
  • Using a Partial Contact Group
  • Deleting Members From a Contact Group
  • Linking Contacts
  • How Task Requests Work
  • Creating a Task Request
  • Responding to a Task Request
  • Completing an Assigned Task
  • Viewing Updated Task Requests

Online Training Requirements

To attend this Outlook course online, you will need:

MS Outlook on your Windows PC with a camera, speakers & microphone
A stable internet connection capable of running Zoom
To be a confident computer user and able to use Zoom

If you have access to a second screen, we would encourage you to use it as it improves the experience.