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  • Expert Trainers
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  • Small Classes
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Our ChatGPT Courses

ChatGPT

A Complete Introduction To ChatGPT

Beginner
PRICE PER PERSON TBA
DURATION TBA
Included
  • CPD certificate
  • 6 months' post-course support
  • Money-back guarantee

This course explains how to get reliable and useful results from ChatGPT, with lots of hands-on practice on real work tasks.

  • Writing prompts that get results

  • Working with documents and spreadsheets

  • Checking answers for accuracy

  • Keeping sensitive information safe

  • Building ChatGPT into your workday

Who it’s for: For people who want to get the most out of ChatGPT, no experience required!

The first session of this course is all about getting you started on the right foot. We open up with an overview of ChatGPT, how to use it, the navigation and hidden tools.

  • What ChatGPT is and how conversations and prompts really work
  • Where AI can support work, learning and everyday activities
  • Strengths, weaknesses, bias, inaccurate answers and your role in human oversight
  • Navigating the ChatGPT interface, chats, search, sidebar and composer
  • Understanding chat organisation, Projects and the Library
  • Entering text prompts, dictating messages and using voice conversations
  • Attaching documents and images, asking questions about their contents
  • Using follow-up questions, highlighted text, sources and response actions

Now that you’re comfortable, it’s time to start setting ChatGPT off on tasks that’ll save you time and effort.

  • Giving clear instructions with context, constraints and a desired output format
  • Assigning useful roles and tailor answers for an intended audience
  • Using the CRAFT approach: Context, Role, Audience, Format and Tone
  • Asking ChatGPT to clarify ambiguous requests and improving prompt wording
  • Breaking down complex tasks into manageable questions
  • Drafting and rewriting emails, agendas, descriptions and other content
  • Brainstorming ideas for campaigns, business challenges or personal projects
  • Exploring recommendations, comparisons and practical problem-solving

Finally, you’ll use ChatGPT to edit real documents and spreadsheets and master how to check its answers and protect sensitive information.

  • Summarising lengthy PDFs and extracting key information from documents
  • Exploring spreadsheet analysis and simple charting
  • Recognising hallucinations and verifying claims against credible sources
  • Understanding privacy, confidential information and appropriate data sharing
  • Using ChatGPT Work for multi-step tasks and deliverables
  • Creating a realistic workflow for a task relevant to your role
  • Knowing when to use ChatGPT and when human expertise is essentia

Easy booking & payment

Money back guarantee

Post-course support

ChatGPT Training FAQs

It depends on the tools your organisation already uses and is willing to support.

Both are capable AI assistants, but they fit into work differently. Copilot is built into Microsoft 365 apps, while ChatGPT is a standalone assistant.

Our ChatGPT course includes a brief comparison with Copilot, Gemini and Claude, so you understand where each fits. If your organisation is a Microsoft 365 business, our [Copilot courses] may be the better starting point.

The features are constantly changing, but the skills you need to make the most out of them stay the same.

New tools and buttons are going to appear regularly, and you might see very new features if you have a pro subscription. We update the course content to keep up with these changes.

More importantly, the core skills you’ll learn carry over to whatever ChatGPT looks like next year, and to other AI tools too. Those skills are writing clear prompts, refining results, checking accuracy and protecting sensitive information.

You often can’t tell just by reading the answer, which is why checking matters.

ChatGPT writes confidently whether it’s right or wrong. Sometimes it produces “hallucinations”: plausible-sounding answers that are simply untrue.

On the course, you’ll learn to recognise the warning signs, verify claims against credible sources and judge when a task needs human expertise instead.

It depends on what you share, which ChatGPT plan you use and your organisation’s AI policy.

This is one of the most common worries we hear, and it’s a fair one. Pasting client details or confidential figures into the wrong tool can cause real problems.

That’s why responsible use is part of the course, not an afterthought. You’ll learn what counts as confidential, what’s appropriate to share, and how to get useful results without exposing sensitive information.

You can, but most self-taught users get stuck at the same level.

ChatGPT is easy to start using, which is exactly why so many people never get past typing a quick question and accepting the first answer.

The difference between casual and confident use is knowing how to structure a prompt, how to refine a weak response, and when not to trust what you’re told. Those habits are hard to pick up from trial and error alone.

On our course, a trainer shows you these techniques and then watches you practise them, so you build good habits from day one rather than having to unlearn bad ones.

Acuity Training - London Training Courses

44 Southampton Buildings
London, WC2A 1AP
Tel: 0203 603 0150

Our City of London training centre sits in Holborn, one of central London’s most accessible locations. From the West End, Paddington, Liverpool Street or Canary Wharf – you’re rarely more than 20 minutes away.

See the full London location details here.

Getting To Know You Before Your Training

Please tell us about your experience with ChatGPT and what you want to get from your course.

The more we know, the better we can plan your course so please give us plenty of detail.

ChatGPT Training Pre-course Questionnaire