Introduction

Learn how to get your inbox under control on this focused 90 minute time management training course

By the end of this course you will understand clearly:

  1. Why your inbox gets out of control.
  2. Simple rules you can use to allow you to process emails efficiently and effectively.
  3. Tips for using Outlook (and other email applications) most effectively.

The Trainer

Jo has been a professional development coach and trainer for over 20 years. She is Chartered Institute of Professional Development (CIPD) certified.

She started her career in engineering before transferring to a leading pharmaceutical company. She spent 18 years there in a number of leadership and technical roles across a number of departments including HR, customer service, and training.

Workshop Introduction

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E-mail is a massively useful tool but with the volume of messages we all receive and send it can become overwhelming and out of control. A tidy and in control mailbox is something we all aspire to and this course will help you regain control of your e-mail communications

We begin the session by examining everyone’s issues with e-mails.

  • To e-mail or not to e-mail? Is there a better or swifter way to deal with the situation?
  • The “scourge” of the cc (carbon copy)
  • Simple tools to decide how to respond quickly, concisely, and appropriately

We then identify the tactics you can use to overcome these issues.

  • E-mail “rules of conduct” – setting your colleagues’ and clients’ (and your own) expectations around e-mail responses
  • Use of folders and other features of Outlook to keep in control
  • Your Plan moving forward

Is This The Right Course For Me?

This course is an intensive session for people who struggle to keep their email inbox under control.

If you tend to miss important emails or to struggle to reply to them in a timely fashion then this is the right time management course for you.

The Training Session

We provide everything you’ll need for a really fun, productive time management workshop.

We include a certificate of attendance and course materials (where appropriate).

We generally deliver this course remotely using Zoom or Microsoft Teams. For remote, online training courses you will need a reliable computer and internet connection to participate.

This course runs in conjunction with our sister company, Development Academy, which is focused on professional development training.