Business Booking Details

Payment Of Invoices

For bookings from established businesses, we do not require payment at the point of booking.

We will send you an invoice which you can submit to your accounts payable system.

Purchase Orders

If your employer uses a purchase order (P.O.) system to manage supplier invoices that is no problem.

  • If you already have a P.O. number when booking add it to the PO number box on the booking form, and we will include it on your invoice.
  • If you need an invoice to generate a P.O. number in your accounts system, please book the course as normal and add a note in the PO number box – to be provided
  • We will send you an invoice (without a P.O.) which you can use to generate a P.O..
  • We will then re-issue your invoice with your P.O. included when you provide us with it

PAYMENT METHODS:

You are not able to pay directly online at the time of booking, we issue an invoice for all bookings.

We accept payment either via direct bank transfer or card

Our invoices contain our bank details if you would like to pay by bank transfer and there is also information on how to pay by card.

Please note, if you are using a business card there is a surcharge of 2% to cover the payment processing charges.

This practical one-day minute taking training course will show you the process step-by-step from pre-meeting preparation through to distribution of the final document.

By the time you finish, you’ll be comfortable taking and writing up minutes.

✔ A complete beginners’ course that covers everything you need to know.
✔ Plenty of one-to-one attention and time to ask questions.
✔ Friendly expert trainers, small groups, and a comfortable place to learn.

The Trainer

Jo has been a professional development coach and trainer for over 20 years. She is Chartered Institute of Professional Development (CIPD) certified.

She started her career in engineering before transferring to a leading pharmaceutical company. She spent 18 years there in a number of leadership and technical roles across a number of departments including HR, customer service, and training.

What Will I Learn?

By the end of this course you will be able to:

  • Organise and set up a meeting for maximum effectiveness
  • Write and distribute meeting agendas
  • Take accurate notes during the meeting and work with the meeting chair
  • Seek clarification and document the key decisions taken at a meeting
  • Write and distribute clear, accurate meeting minutes

Am I Ready For This Course?

You don’t need any prior experience to attend this course.

This course is for anyone wanting to learn how to produce clear records of the output of meetings.

If you are not an experienced minute taker it is useful, if possible, for you to have a go at taking some minutes of a meeting or similar before you attend. It will help bring the learning to life for you.

If you have taken minutes before we would ask that you bring them along. These examples can be used as the basis of the examples for the course.

The Training Day

We provide everything that you’ll need for a really fun, productive day of training.

Our courses run from 9.30 am to roughly 4.30 pm with refreshments and biscuits throughout the day and a break for lunch.

We offer a relaxed, supportive learning environment, fully air-conditioned training facilities and some of the nicest instructors on the planet.

Also, you’ll receive:

✔ A full-colour manual to keep that covers everything in the course.
✔ A Certificate of Attendance.

  • Understanding the purpose of the meeting
  • The type of meeting
  • The meeting agenda
  • The purpose and value of notes or minutes
  • Notifying participants / Arranging the meeting
  • Working with the chair and meeting participants
  • Meeting roles
  • Understanding Group dynamics
  • Helping to keep to time
  • Developing listening skills
  • What to record – The message & action vs. The words
  • Who needs to know what
  • Achieving accuracy, brevity and clarity
  • Using the appropriate structure and style
  • Efficient use of your time and the attendees’ time
  • How to present the information to the best effect

During this session, you are guided to prepare a personalised action plan of how you will apply the skills and knowledge that you have learned during the day when you return to work.

Online Training Requirements

To attend this Minute Taking course online, you will need:

Zoom on your Windows PC/laptop with a camera, speakers & microphone
A stable internet connection capable of running Zoom
To be a confident computer user and able to use Zoom

If you have access to a second screen, we would encourage you to use it as it improves the experience.