OS X Server Introduction Training

Introduction to OS X Admin & Support
– 2 day

The Essentials of OS X

• The OS X file structure
• The concept of the Root level
• The System and Root Library
• The Applications Folder
• The Users Folder

System Preferences

• Setting up a user account
• Examining permissions on User files
• Permissions - The wider picture
• Diagnosing permissions problems
• Fixing permissions problems
• Maintaining good permissions practices

Setting up in Single User Mode

• Running FSCK
• What are CRONs?
• Running CRONs and updating prebindings
• Applications to maintain OS X

Resetting Parameter RAM

•   RAM and Hard Disk installation
•   Replacing the battery
•   Resetting the motherboard

Looking at Processes

• Starting and killing processes
• Using Activity Monitor
• Using the Unix terminal to monitor processes

The Netinfo manager

• Setting up the Root user
• Logging in as the Root user

The Unix Terminal

• Moving around the directory structure
• Listing files and Directories
• Removing files and directories
• Using MAN pages
• The hidden Unix environment

Networking

• Connecting Macs using AFP over TCP/IP
• Setting up automount servers on client machines
• Connecting to PC shares using Samba
• Connecting to the Mac from a PC
• Setting up a network printer
• Troubleshooting network issues
• Using the Network utility

Records in the Netinfo Manager

• Changing the user short name
• Replacing a user home directory
• Destroying and resetting the Netinfo Database

Connecting Remotely using terminal and SSH

• Setting sharing options
• Remote Mac maintenance
• Using Remote Desktop

Troubleshooting Font and Quark Issues

• Font locations
• Why font problems occur
• Strategy for solving font problems
• Using Fontbook
• Using Suitcase
• Using FontDoctor
• Fonts and the Classic environment
• Quark workarounds

Course Summary

• Troubleshooting paths using knowledge learned
• Keeping Macs well maintained
• Top Ten help desk issues