Influencing, Assertiveness and Confidence Training

Influencing, Assertiveness and Confidence Training – 1 Day

Course Objectives

Understand the four communication styles and appreciate how they impact on influencing, assertiveness and confidence.

Work with your style and adapt approach to communicate effectively with others.

Creation of a personal action plan and appreciate benefits of activity.

Exercises

This course is instructor led, involving the utilisation of examples and exercises in a workshop environment.

Programme Contents

• Current reality and introduction to the programme
• What is Confidence?
• What do we mean by confident behaviour?
• Assertiveness in everyday life – work and social environments
• Assertiveness versus Aggressiveness
• The four communication styles
• Influencing others by using the four communication styles
• Behaviour patterns and adapting our approach
• Your Plan for your Future Self Development