Influencing, Assertiveness and Confidence Training

Assertiveness is for everyone. Assertiveness is a skill that enables people to be confident and to say the right words at the right time to influence others.

Assertiveness increases the chance of success in any human interaction. Anyone who deals with people, will find this a fascinating and thought provoking workshop which will help them to do their job better.

Understanding yourself and understanding how others perceive you is a key element to being more effective and having a much happier life at work and socially!

Influencing, Assertiveness and Confidence - 1 Day

Understand the four communication styles and appreciate how they impact on influencing, assertiveness and confidence. Work with your style and adapt approach to communicate effectively with others. Creation of a personal action plan and appreciate benefits of activity. Please click here for an outline.

Next public courses:

1st September 2008

1st October 2008

3rd November 2008

1st December 2008

Please call 01483 688488 to book.

"Due to the small number of delegates I felt my own particular problems could be discussed and appreciated the advice given to me."

Please contact us for more information. One-to-one or group bookings can also be arranged on dates to suit you and customised to your specific requirements. Please give us a call on 01483 688488.

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Assertiveness training uk, This comprehensive two day Assertiveness training course provides practical guidance for anyone who needs to develop their assertiveness skills for a range of workplace situations. During this <strong>Assertiveness training</strong> course you will gain the tools and techniques to boost your confidence and build your self-esteem. What our clients think of our assertivness training course, Just wanted to say that I did this course last month and it was FANTASTIC!!! Assertiveness Training Course Objectives, By the end of this confidence building and assertiveness training course you will be able to: Recognise the link between assertiveness, confidence and self-esteem. Identify the best approach to use when voicing ideas and opinions to colleagues and especially senior managers. Handle difficult situations and people confidently and assertively. Deal with criticism, confrontation, anger, and negativity effectively and positively. Overcome feelings of apprehension and understand the importance of language and body language to assertiveness. Develop techniques for better working relationships using assertiveness. Assertiveness Training Course Content Understanding Different Styles of Behaviour A definition of assertive behaviour and the benefits it offers Distinguishing between assertive, aggressive and passive behaviour Assertiveness at work - understanding human behaviour Recognising Your Own Style and Behaviours Self-assessment of your style&nbsp;&ndash; the associated strengths and weaknesses Cultural and gender based influences on your behaviour Building relationships with work colleagues Developing an assertive behavioural style Why do People Behave the Way They Do? An introduction to the principles of Transactional Analysis Assertiveness at work - understanding human behaviour How are you perceived by others? Avoiding the games people play Handling Difficult Situations, Problems and Conflicts Tackling barriers to assertiveness&nbsp;&ndash; recognising and dealing with fear and apprehension Confronting common problems which occur in the workplace Resolving conflict&nbsp;&ndash; dealing with difficult people Raising sensitive issues Assertive, Persuasive and Positive Communication Moving from negative to positive ways of thinking&nbsp;&ndash; building your self-esteem Are you saying 'yes' when you should be saying 'no'? The art of persuasion&nbsp;&ndash; getting ideas across How self-esteem affects confidence and influences behaviour&nbsp;&ndash; using assertive language Identifying ways of building self-esteem and developing confidence Assertive Techniques Taking control through positive body language Using assertive and positive language&nbsp;&ndash; making your message clear Giving and receiving critical feedback Persuasion skills and coping with criticism Applying assertive techniques in different workplace situations Your Ongoing Assertiveness Development Establishing your goals and a plan of action for implementation on your return to work Assertiveness &amp; Confidence Building Course Prerequisites There are no prerequisites for this Assertiveness &amp; Confidence Building training course. Assertiveness &amp; Confidence Building Training Recommended Reading The Assertiveness Workbook: How to Express Your Ideas and Stand Up for Yourself at Work and in Relationships - Randy J. Paterson Believing in Yourself: Practical Guide to Building Self-confidence - Erik Blumenthal Site dedicated to Assertiveness.