Course Objectives
Learn how to prepare for a meeting so that participants are clear about their role and what is to be achieved.
Acquire a range of interpersonal skills to keep control of the meeting and disarm disruptive participants.
Ensure that each agenda item is introduced and dealt with effectively.
Structure discussions to build group consensus and gain a clear decision on each specific agenda item.
Identify what can go wrong in meetings and know what action to take to ensure participants keep focused on the task.
Encourage appropriate participation and eliminate time wasting.
Who should attend:
All professional staff required to run and/or participate in meetings. This workshop will be especially useful for those who want to ensure full participation and commitment from everyone present whilst reducing the length of the meeting.
Course Topics
Fundamentals of conducting meetings
- The purpose of meetings
- Benefits of a meeting
- Understanding types of meetings
- Identifying misconceptions about meetings
- Planning meetings
- Creating an effective objective
- Scheduling a meeting
- Preparing an agenda and taking minutes
- Identifying types of minutes
- Participating in meetings
- Managing the flow of a meeting
- Motivating a productive discussion
- Keeping a conversation focused
- Closing meetings
- Closing a meeting
- Evaluating a meeting's effectiveness
- Taking an agreed-upon action
- Distributing minutes
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