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Certification

VUE - HDI

VUE HDI is the world's largest membership association for the service and support industry. HDI's mission is to lead and promote the customer service and technical support industry by empowering its members through access to timely and valuable industry information, encouraging member collaboration through events and online forums; and establishing internationally recognized, standards-based industry certification and training programs. .

We offer the following HDI exams:
Exam Code
Exam
Exam Duration
HD0100 HDI Help Desk Analyst 95 minutes
HD0300 HDI Help Desk Manager 95 minutes
HD0400 HDI Customer Support Specialist 95 minutes

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