Microsoft Office Specialist Exam Skill Standards: Outlook 2002 Core
Creating and Viewing Messages
- Display and print messages
- Compose and send messages to corporate/workgroup and Internet addresses
- Insert signatures and attachments
- Customize views
Scheduling
- Add appointments, meetings, and events to the Outlook calendar
- Apply conditional formats to the Outlook calendar
- Respond to meeting requests
- Use categories to manage appointments
- Print calendars
Managing Messages
- Move messages between folders
- Search for messages
- Save messages in alternate file formats
- Use categories to manage messages
- Set message options
Creating and Managing Contacts
- Create and edit contacts
- Organize and sort contacts
- Link contacts to activities and journal entries
Creating and Managing Tasks and Notes
- Create and update tasks
- Modify task organization and Task view
- Accept, decline, or delegate tasks
- Create and modify notes
- Use categories to manage tasks and notes
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